Candle Burning Tips

This information will help you get the most out of  your soy wax scented candles.

• Remove all packaging before lighting.
• Place on a protected, heat-resistant, dry surface, away from anything that can catch fire, and out of reach of children and pets. 
• Keep wick(s) trimmed to the length stated on your candle’s bottom label.
• If smoking occurs, check for drafts or high traffic areas, which may cause flame to flicker and smoke. Also, be sure that the wick is trimmed to the length stated on your candle’s bottom label. If it is longer, then extinguish, trim the wick, and relight.
• Keep the wax pool free of wick trimmings, matches, or any combustible material. Keep the wick centered.
• Avoid burning candles in drafts.
• Never leave burning candles unattended. Keep them within sight at all times.
• Keep all matches and lighters out of the reach of children.
• Teach everyone in the family the rules of safe candle use.

Original Candle Jar:

• Please handle glass containers with care. Do not use if the jar is cracked, chipped, or scratched. Do not refill with wax.
• Do not allow the flame to touch the side of the jar. The jar may become hot. Handle carefully.
• If smoking occurs, check for drafts or high traffic areas, which may cause flame to flicker and smoke. Also, be sure that the wick is trimmed to the length stated on your candle’s bottom label. If it is longer, then extinguish, trim the wick, and relight.
• To minimize wax left on the sides of the jar, burn your candle for 3 hours at a time. It is normal for a small amount of wax to be left. The amount may vary by color, fragrance, and burning conditions.
• Prevent possible heat damage to the counter/surface by discontinuing use when 1/2" of wax remains at the bottom of the jar. Only burn in a suitable holder, or on a plate or other fire- and heat-resistant device.
• Extinguish carefully before replacing the lid.

Refund and return policy:

• At The Uplifting Candles, all of our products are carefully inspected before they are shipped. Due to the nature of our products, used candles cannot be returned or refunded. However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted to Support@theupliftingcandles.com within 5-7 days of delivery
• In the event the package is damaged during shipping you may return your unused candle(s) for a full refund of your purchase price, less shipping and handling within 14 days of delivery. Please contact us at support@theupliftingcandle.com for further details