FAQ

What kind of wax are the candles made with?

The best candles are made from Soy wax so that is what we chose. Soy wax is all natural, non-toxic, and burns up to 50% longer than other waxes.

How big are your candles?

Our candles range from a modest 6 to 10 ounces filled with a various amount of magnificent scents. That's not including our sample sizes and wax melts.

What forms of payment do you accept?

We accept PayPal and/or any other major debit/credit cards.

What Countries do you ship to?

WORLDWIDE!!! In the event that you are unable to locate your country at checkout please email us at info@theupliftingcandles.com , and we will do what we can to change that. 

How much does it cost to ship my order?

When shipping domestically (within the US) we offer an affordable flat rate shipping fee of $5.99 with USPS enterprises. For all of our international shoppers, please be advised that you will be responsible for any duty charges, customs charges, and incurred shipping costs that may apply. 

How long does it take for my order to arrive?

Domestic orders can take anywhere from 7-10 business days to arrive to you. International orders can take approximately 3-4 weeks. 

Do you accept returns?

We understand that sometimes things just don't turn out the way we expect. If our product(s) does not meet your expectations, let us know by sending an email to support@theupliftingcandles.com.

Used candles cannot be returned or refunded.

All custom orders are final sale and cannot be returned or exchanged. In the event the product(s) is damaged during shipping, we will ship replacement product(s) within 4 business days after receiving photographic proof of the damage. Photos must be submitted to support@theupliftingcandles.com within 7 days of delivery.

You may exchange your candle for another candle of the same size and price within 14 days of purchase. The buyer is responsible for shipping cost on all return items.

Errors and Omissions

Theupliftingcandles.com and The Uplifting Candles Trademark, are not responsible for any inaccuracies or omissions contained within this site.

Have any other questions?